Contact us

 

Overview of Royal Panda

Royal Panda is an online casino that has gained a significant following since its launch in 2013. The casino offers a vast selection of slot machines, table games, and video poker, making it a popular destination for players worldwide. With its sleek design and user-friendly interface, Royal Panda aims to provide a seamless gaming experience for all its customers.

Registration Process

Signing up with Royal Panda is https://panda-royale.ca/ a straightforward process that can be completed in just a few minutes. To register, new users need to click on the "Sign Up" button located at the top right corner of the homepage and fill out a form requesting basic information such as name, email address, password, and date of birth. Once submitted, players will receive an activation link via email that needs to be clicked to activate their account.

Account Features

Once registered, users have access to various features within their account settings. These include:

  • Username : Players can change or personalize their username to make it more memorable.
  • Password : Users can reset their password in case they forget it and want a new one.
  • Email address : The email address linked to the account can be updated for security reasons or to avoid spam filters.
  • Language preference : Royal Panda supports multiple languages, including English, German, French, Spanish, Italian, Portuguese, Dutch, Swedish, Norwegian, and Polish. Users can choose their preferred language from a drop-down menu on the homepage.

Bonuses

Royal Panda offers an enticing welcome bonus for new players. The promotion includes 100% match-up to €/$/£ 100 plus an additional 10% up to £50 in cashback if the first deposit is lost within 48 hours of making it. This means that a player who deposits £200 will have their funds tripled, effectively giving them £600. The bonus has standard conditions, such as:

  • Bonus Code : Players must use the promo code ROYALPANDA when making their initial deposit to qualify for the offer.
  • Minimum Deposit : A minimum of £20 is required to trigger the promotion.
  • Wagering Requirements : Winners from this package have a 35x wagering requirement (minimum bet, not max), with slots contributing more towards achieving these conditions than other game types.
  • Games Exclusion : Not all games contribute equally toward the completion of the Wager Requirement. Slots are generally more generous with their contribution rate compared to table and card-based products like Roulette or Blackjack.

Payments and Withdrawals

Royal Panda offers several payment options, including Visa Electron/Maestro, Mastercard/Eurocard/Visa (debit cards), PayPal, Skrill (Moneybookers), Neteller, Paysafecard, bank transfer, Euteller/Sofort Banking, Entropay prepaid credit/debit card, and Trustly. Each payment method is available in a range of currencies.

The minimum deposit allowed on most methods, including eWallets like PayPal, Skrill (Moneybookers), Neteller, Paysafecard, bank transfer Euteller/Sofort Banking, Entropay prepaid credit/debit card, and Trustly, ranges from £10. There are a number of instances where an increased minimum might apply: for instance with Bank Transfers via Mastercard.

Payment Method Options:

  • Visa Electron/Maestro (£10-£5000)
  • PayPal/Skrill (£10-£20000), Neteller (£10-£100000, Paysafecard (£1.99 to £2 999.90), bank transfer Euteller/Sofort Banking (£5-£3000), Entropay prepaid credit/debit card (£/€/$20 – $500) and Trustly (£10-20000). For some payment types there’s no maximum.

When it comes to withdrawing winnings, players have the following options:

  • Visa Electron/Maestro (£/€/$50-10000)
  • PayPal/Skrill (£/€/$50-$25 000), Neteller £/£5000 – $30000 (though max limits may apply per week via any method)

The time frame for processing withdrawals varies based on the chosen payment option:

Time Frames of Withdrawals:

  • EWallets: instantly or 24 hours maximum
  • Bank Transfers: up to three banking days or a few more in some countries, e.g. Turkey

Players have the opportunity to use several currencies when making deposits and withdrawing funds; however, the availability of each currency depends on their geographic location.

Available Currencies:

A selection of standard denominations are available:

€ – Euro (Eurozone) £- British Pounds $ USD – US Dollars CHF Swiss Francs NOK Norwegian Krone PLN Polish Złoty

It should be noted that due to regulations and security purposes, some currencies aren’t available in all regions or for certain methods.

Game Categories and Software Providers

The game collection at Royal Panda features over 800 titles from top software providers. These include:

  • Microgaming: A well-established company offering a vast array of slots, table games, and video poker.
  • NetEnt: Known for its engaging graphics, high-quality sound effects, and progressive jackpots in numerous slot machines like Mega Fortune and Hall of Gods.

The selection at Royal Panda can be categorized into:

  1. Slots : There are over 400 different titles with various features such as wilds, scatters and bonus games.
  2. Table Games : Both classic and European versions of Blackjack and Roulette are available.
  3. Video Poker : Several variants including Jacks or Better and Deuces Wild can be found here.

These slots and more come from the same reputable companies named above – NetEnt & Microgaming.

Mobile Version

The website is fully responsive, ensuring seamless gameplay on mobile devices as well as tablets. This means that players won’t have to worry about navigating a separate mobile app for access to their games.

Most casino sites do not operate in real-time via ‘application’ but rather through online services like the standard browser-based version seen here.

Security and License

Royal Panda adheres to industry-standard SSL encryption technology, which guarantees secure transactions. This security certificate is provided by COMODO High-Assurance CA, a highly respected issuing authority in digital certificates.

Casino Regulation:

Licenses are awarded for several jurisdictions around the world – not all sites have global access though.

UK Regulatory Information

  • UK license number: 54282
  • Licence type: Remote Casino (Interactive Gambling)
  • Regulator Address: The Alderney eGambling Regulatory Board (Alderney), PO Box 69, St. Anne Street, Guernsey GY6 8WS
  • Licenced since February of Year – licence details available

Other jurisdictions have their own regulatory authorities.

Customer Support

Royal Panda offers assistance in several languages and can be contacted via live chat or email. The support team is committed to addressing customer queries promptly.

For assistance:

Email Address: support@royalpanda.com

Phone Number: +356 22485741